Case Study: Smile Well Dental, North Vancouver (August 2025)

1. Overview

Smile Well Dental partnered with Nexgen AI Showcase to create a more engaging and educational experience for patients.The clinic used the Transparent Display to visually introduce its dental services such as sedation, implant, orthodontics, and other specialties, along with treatment cases and dental-related information presented in both English and Korean videos.

Inside the showcase, real tooth models were displayed, combining digital content with physical exhibits to immediately capture patient attention and deliver a unique, immersive experience.

2. Installation & Demonstration

Nexgen staff provided the following on-site support:

• Product delivery, installation, and operational testing

• Training on operation, safety guidelines, and maintenance

• Demonstration of Nexgen-prepared scenarios and sample showcase videos

This ensured that the dental team could confidently operate the showcase and integrate it into daily patient care.

3. Client Feedback

After the installation, Nexgen held a consultation with the clinic to review the showcase’s impact and discuss future possibilities.

Feedback highlights:

• Patients found it easier to understand treatment processes through the combination of bilingual videos and real tooth models

• Educational content was seen as highly effective in building patient trust and satisfaction

• The integration of digital displays with physical models created a differentiated and memorable patient experience

• The showcase effectively drew patient attention, reinforcing the clinic’s modern and innovative brand imagens

4. Key Benefits

The Nexgen AI Showcase combines physical products with digital media to deliver:

• Improved patient understanding: Complex treatments explained through videos and real models

• Bilingual accessibility: English and Korean content supporting a diverse patient base

• Stronger brand image: Modern, innovative presentation that sets the clinic apart

• Educational and promotional value: Dental services and treatment cases communicated clearly and effectively

The Transparent Showcase empowered Smile Well Dental to turn patient communication into an interactive and memorable experience.